Privacy Statement, Shipping & Returns

Privacy Statement

AMAS values our customers and we respect your privacy. We collect information about you through our website in an effort to improve your shopping experience, as well as communicate with you about our products, services and promotions. We do not sell or rent your personal information to third parties.

If you have any questions about our privacy policy please contact us via the contact us on link, found on our website.

 

Shipping & Returns

At AMAS we aim to provide you with quality products at all times, however if you have purchased an item from AMAS and believe it to be faulty - faulty items should be returned to be either replaced or refunded within 30 days of the date of purchase.

Returned items must be in new, unworn condition, with all the garment tags. We will also require proof of purchase from us. If the item you have purchased is faulty (as determined by us acting reasonably), we can either give you a full refund on the item or exchange it for another size or color you may prefer. We will refuse returns of items where the above conditions have not been met.

When will I receive my order?

We will process and dispatch your order as promptly as possible within standard business hours. Orders placed before 3pm Monday to Friday will be processed within the same day.

Estimated courier times are 1-3 working days for North Island New Zealand, 3-5 working days for South Island New Zealand, Rural deliveries will take an extra 1-2 days. . All orders are dispatched from Auckland.

Please note, courier delivery times are estimated and do not include processing and dispatch. You will receive an email confirming your order has been shipped that will include your tracking number.

When supplying a delivery address, where possible, use a physical address where there will be someone present to receive your delivery between 9am-5pm weekdays. A work address is a good idea if possible.