Privacy, Shipping & Returns

Privacy Statement

AMAS values our customers and we respect your privacy. We collect information about you through our website in an effort to improve your shopping experience, as well as communicate with you about our products, services and promotions. We do not sell or rent your personal information to third parties.

If you have any questions about our privacy policy please contact us via the contact us on link, found on our website.

At AMAS, we aim to provide quality products and excellent service at all times.

RETURNS

If you have purchased an item from AMAS and wish to return it, we accept returns within 30 days of receiving your order, provided the item is returned in new, unused and unworn condition, with all original tags attached.

Proof of purchase from AMAS will also be required.

For change-of-mind returns, customers are responsible for the cost of returning the item to us.

Afterpay refunds: For change-of-mind returns paid using Afterpay, a 5% Afterpay processing fee will be deducted from the refund. This fee does not apply where a refund is required under the Consumer Guarantees Act.

When will I receive my order?

We will process and dispatch your order as promptly as possible within standard business hours. Orders placed before 3pm Monday to Friday will be processed within the same day.

Estimated courier times are 1-3 working days for North Island New Zealand, 3-5 working days for South Island New Zealand, Rural deliveries will take an extra 1-2 days. . All orders are dispatched from Auckland.

Please note, courier delivery times are estimated and do not include processing and dispatch. You will receive an email confirming your order has been shipped that will include your tracking number.

When supplying a delivery address, where possible, use a physical address where there will be someone present to receive your delivery between 9am-5pm weekdays. A work address is a good idea if possible.